Clinical Practice SWES Practice Exam

What is a common mistake case managers may regret when prioritizing service costs?

1. Failing to refer clients to additional resources

2. Providing too many services at once

3. Overlooking emotional support needs

4. Not involving family members in care

The correct answer is: Failing to refer clients to additional resources

Prioritizing service costs can lead to significant mistakes in case management, particularly when it comes to the referral process for additional resources. When case managers focus too heavily on reducing costs, they may neglect to connect clients with supplemental services that could greatly enhance their overall well-being and recovery. Referring clients to additional resources often provides them access to critical support systems that address various aspects of their lives, including health, social integration, and skill development. A failure to make these referrals can leave clients with unfulfilled needs, preventing them from receiving comprehensive support that could mitigate future costs associated with deteriorating conditions or crises. This oversight demonstrates a narrow focus on immediate expenses rather than considering the long-term benefits of a holistic approach to care. By neglecting to refer clients, case managers risk not addressing fundamental needs that could lead to better outcomes, ultimately increasing costs over time due to potential escalations in care requirements or emergencies.